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1.1 Where do you ship?
We ship to all suburbs and postcodes in Australia.
International delivery is available on special request. Please confirm prior to
placing the order.
1.2 Do you offer free
Yes. We are happy to offer free shipping to most metro and regional
areas in Australia. You can use the Shipping Calculator on the product page for
We also offer additional shipping discounts on the purchase of
more than one item. You can check shipping costs for your order at the Shopping
Cart or Checkout page.
2.1 How long will it take
for my items to arrive?
All items are available at our warehouse in Sydney and ready
for shipment. Every item will be thoroughly inspected prior to shipping so
there are no surprises when you receive it. The order is usually despatched in
1-2 business days and delivered in 1-6 business days in most cases. Please see
our Delivery Information page for full details.
2.2 How will my goods be
All orders are delivered through courier and require
signature on delivery. If possible, provide an address where someone can sign
and accept delivery. You can also track the status of your delivery online. Most
couriers offer re-delivery free of charge or allow you to pick up from their depot.
Leave us a comment at Checkout if you have any special requirements. For more
information, please read the Delivery Information page.
2.3 Can I pick up the
Yes, this can be done through a special request. Please
contact us prior so we can send you the details.
2.4 Do you have a showroom?
We do not have a showroom at this stage. However, if you are
located in Sydney and would like to inspect the items prior to purchase, we can
organise that depending on the size of your order.
3.1 Are there any special
We run special promotions and offers from time to time. We
generally list our special offers on the Buying Tips page.
You can also sign up for our Newsletter to stay up-to-date on
offers and promotions.
3.2 Do I get any additional
discounts for a huge order?
Yes, of course. Please check our Frequent Buyers page for
3.3 Do you provide warranty?
Yes, all light fixtures come with a 12 month warranty. The
bulbs (globes) come with a 14 day replacement if they are found to be dead on
GET IN TOUCH
Has your question still
not been answered?
No worries. Please contact us at firstname.lastname@example.org and we
will get back to you immediately.